Spokesperson training, Media Skills Training, Crisis management —  5 March 2024 by Adam Fisher

Was this Standard Chartered’s Ratner moment?

Imagine you have put together a carefully crafted press release. You know the message you want to get across. You’ve planned how your spokesperson will respond to any awkward questions asked during…

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Crisis management, Spokesperson training, Writing skills —  22 February 2024 by Adam Fisher

Lessons from a $2 billion typo

Crisis management —  20 February 2024 by Adam Fisher

How would you handle this crisis?

Crisis management —  16 January 2024 by Adam Fisher

How has Boeing handled the latest blow to its reputation?

Crisis management —  11 January 2024 by Adam Fisher

The weather outside is frightful, but this crisis comms response is delightful

Crisis management —  19 December 2023 by Adam Fisher

Could this interview have gone any worse?

We’ve just done our round-up of the best and worst interviews of the year. But there has since been an interview that has been so bad, we could not ignore it. In fact, it has been described as a…

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Crisis management —  7 December 2023 by Adam Fisher

2023 – A year in crisis

The biggest stories of 2023 were not just about political upheaval, international conflict, the impacts of climate change and the soaring cost of living. Numerous organisations have also found there…

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Crisis management, General media skills —  16 November 2023 by Adam Fisher

Does the ‘war on woke’ make you worry about communicating positive change?

Crisis management —  14 November 2023 by Adam Fisher

The story of the communication company that failed to communicate